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Crisis Response Team

COUNSELING AND CRISIS RESPONSE

(Emergency shelters NEVER give out their locations over the telephone. A representative will be available for emergencies 24 hours, 7 days a week.)

A BETTER WAY “VICTOR VALLEY DOMESTIC VIOLENCE” — SHELTER AND OUTREACH

14114 Hesperia Road, Victorville, CA 92393

(760) 955-8010

(760) 955-8723 – 24 Hour Hotline

www.abetterwaydomesticviolence.org

  • Education Center Hours: Monday – Friday 8:00am – 4:00pm

  • Domestic Violence Advocates can assist victims of domestic violence and their children by providing shelter, education, and opportunity.

  • Domestic Violence Advocates can assists victims of domestic violence with Temporary Restraining Orders and Court Support.

  • Provide Classes In: Anger Management/Parenting, Youth Life, Peer Support, Victim Impact, Couples Count, When We Hurt Others, and Impacto De La Victima.

ADULT AND ELDER ABUSE HOTLINE

(877) 565-2020

ANOTHER LEVEL FOR WOMEN

11555 Cortez Avenue, Adelanto, CA. 92301

(760) 475-9844 – Office

(760) 662-7515 – Utility Assistance

http://www.anotherlevelforwomen.com/

  • Assists women who are in emotional, physical, mental, financial, and spiritual bondage.

  • Services include: Utility Assistance, Financial Literacy, Employment Preparation Training, Personal Development, Interpersonal Skill Building, Community Involvement, Parenting Classes, Independent Living Skills

THE BEHAVIORAL AWARENESS CENTER OF SAN BERNARDINO COUNTY

(760) 947-2600

www.bacsbc.org

  • Non-profit organization dedicated to serving people affected by anger management, child abuse, and/or domestic violence while working simultaneously to eliminate personal, institutional, and cultural violence against individuals.

  • Provides support groups, community training, education, and employment search assistance.

BOYS AND GIRLS TOWN NATIONAL ABUSE HOTLINE

(800) 448-3000 – 24 Hour Hotline

www.boystown.org

www.teenlineonline.org

  • Short-term counseling and referrals for any crisis

CALIFORNIA YOUTH CRISIS LINE

(800) 843-5200 – 24 Hour Hotline

  • Crisis phone counseling, information, and referrals for youth ages 12-24 and families in crisis.

  • Can connect youth to parent/guardian or other agency without charge

  • Message relay services available

CATHOLIC CHARITIES

15000 7th Street, Victorville, CA 92395

(760) 243-1100

www.ccsbriv.org

  • Provides a range of services that increase the stability, health, well-being, and safety of families including:

    • Individual & family counseling, child abuse prevention services, anger management programs

    • See website for full list of services

CENTER FOR HEALING CHILDHOOD TRAUMA

101 South Olive Avenue, Rialto, CA 92375

(909) 875-5288

http://center4healing.org/

  • Provides a range of therapeutic services including, individual, family, marriage, and group counselling, substance abuse services, anger management services.

  • Comprehensive referral source for sexual abuse and family related cases in San Bernardino County.

CSU SAN BERNARDINO COMMUNITY COUNSELING CENTER

5500 University Parkway, San Bernardino, CA 92407

(909) 537-5569

  • Provides confidential, low-cost, long-term counseling services

  • Services cost $5 – $15 a session

  • Closed during the summer

CHILD ABUSE HOTLINE

(800) 827-8724

DESERT SANCTUARY/HALEY HOUSE

703 East Main Street, Barstow, CA 92311

(760) 256-3441 – 24 Hour Hotline

  • Domestic violence shelter that provides 6 month emergency shelter program, supervised visitation program, restraining order assistance, and food pantry to victims of domestic violence (men and women)

  • Requires and eligibility done on case by case basis. Call 24-hour hotline for more information.

FAMILY ASSISTANCE PROGRAM (FORMALLY HIGH DESERT DOMESTIC VIOLENCE PROGRAM)

15070 7th Street, Victorville, CA 92395 OR PO Box 2825 Victorville, CA 92393

(760) 843-0701

www.familyassist.org

  • (760) 949-4357 – 24 Hour Hotline

  • (909) 335-2676 – Homeless/Runaway Youth 24 Hour Hotline

  • (866) 770-7867 – Toll Free 24 Hour Hotline

  • Advocates and assists victims of domestic violence and their children by providing shelter, programs, opportunity, and education.

  • Probationary housing and youth shelter

FAMILY SERVICES AGENCY OF SAN BERNARDINO

11424 Chamberlaine Way, Suite 12, Adelanto, CA 92301

(760) 246-0934

www.fsasb.org

  • Provides mental health care for adults with medi-cal

HOUSE OF RUTH

PO Box 459, Claremont, CA 91711

(877) 988-5559 – Hotline

(909) 623-4364 – Administrative

www.houseofruthinc.org

  • Assists women and children victimized by domestic violence and children exposed to violence by providing culturally competent shelter, programs, opportunities, and education.

Lucerne valley domestic violence outreach hotline

(760) 248-2064

MENTAL HEALTH SUPPORT GROUP – AT ASCENSION LUTHERAN CHURCH

22130 Ottawa Road, Apple Valley, CA 92308

(760) 247-3792

  • Free support group for people living with mental illness

  • Meets on the 2nd and 4th Thursdays of each month from 6:00pm – 8:00pm

  • This is NOT therapy or for crisis intervention, but a group that promotes social connection and support

  • Meetings are confidential with local resources provided

Moses House ministries

15180 Anacapa Road, Victorville, CA 92392

(760) 955-1895

www.moseshouse.org

  • Provides a way for eligible families to make a plan for success and receive resources to make the plan work

  • Case management program designed to provided one-on-one care in order to isolate struggles and develop goals for the future

  • Other services include:

    • Nurturing parent program and practical life-skills education, Transportation Services, Moses House Family Thrift Store, Emergency Diapers and Referrals, Community Mentors, Volunteer Opportunities, Free Pregnancy Tests, And Adoption Counseling

NATIONAL DOMESTIC VIOLENCE HOTLINE

1-800-799-7233

www.thehotline.org

OPTION HOUSE

813 North D Street, Suite A, San Bernardino, CA 92411

(909) 381-3471 – Hotline

(909) 383-1602 – Administrative

  • Provides 24-hour crisis intervention shelter, transitional housing, outreach services, legal services, information, education, and awareness to family violence victims.

NATIONAL SUICIDE PREVENTION LIFELINE

(800) 273-8255 – 24 Hour Hotline

www.suicidepreventionlifeline.org

SAN BERNARDINO COUNTY DISTRICT ATTORNEY – VICTIM SERVICES

15371 Civic Drive, 1st Floor, Victorville, CA 92392

(760) 552-6947

www.sbsas.org

  • Victim Advocates offer crime-related crisis counseling and emergency services.

  • Offers support and information at every stage of the criminal process.

SAN BERNARDINO COUNTY DEPARTMENT OF BEHAVIORAL HEALTH

Victor Valley Behavioral Health – 12625 Hesperia Road, Victorville, CA 92395

(760) 995-8300

(888) 743-1478 – 24 Hour Hotline

  • Behavioral health and crisis services

  • Mental health services that include crisis intervention, assessment/referral and individual/group therapy, medication support, case management, drug/alcohol, and psycho-educational workshops for children, youth, adults, and older adults.

SAN BERNARDINO SEXUAL ASSAULT SERVICES

Main Office – 444 North Arrowhead Avenue, Suite 101, San Bernardino, CA 92401

(800) 656-4673 or (909) 885-8884– 24 Hour Hotlines

(760) 952-0041

www.sbsas.org

  • Provides free services to survivors of violent crimes and their families

  • Support for victims of sexual assault through immediate crisis intervention and follow-up services

SUNSET HILLS Children’s Foundation – sunrise center

21810 Highway 18, Apple Valley, CA. 92307

(760) 221-6181

(602) 909-0596 – Jennifer Hernandez

www.sunsetchildren.org

  • Grief support peer groups for children and teens ages 3-18 years, young adults ages 19-25 years, and adults grieving the loss of someone close to them.

VALLEY STARR CRISIS WALK-IN CLINIC

12240 Hesperia Road, Victorville, CA 92395

(760) 245-8837

www.startsinc.com

  • Urgent mental health services, crisis intervention, and crisis risk management

  • Referrals for county services